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Why is my gas usage well above the average on my usage graph?

  • 21 August 2018
  • 2 replies
  • 106 views

My gas usage is well above the average as shown by the graph. My son has just left home so how can this be correct?
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Best answer by Transparent 21 August 2018, 16:00

Hi @paulanthony,

You've written to the open OVO Forum rather than to OVO Customer Support. Here we help people with generic problems. We can't see anything related to your account details.

I suggest you contact Customer Support either by email hello@ovoenergy.com or else by phoning 0330 303 5063. They will be able to directly answer your query.
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Userlevel 7
Badge +3
Hi @paulanthony,

You've written to the open OVO Forum rather than to OVO Customer Support. Here we help people with generic problems. We can't see anything related to your account details.

I suggest you contact Customer Support either by email hello@ovoenergy.com or else by phoning 0330 303 5063. They will be able to directly answer your query.
Userlevel 6
Badge +4
Hey @paulanthony - @Transparent's suggestion is a great idea. Alternatively, feel free to post a screenshot on here so we can have a look!

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