To homepage To homepage
Solved

Why is my gas usage well above the average on my usage graph?

  • 21 August 2018
  • 2 replies
  • 109 views
P
My gas usage is well above the average as shown by the graph. My son has just left home so how can this be correct?
icon

Best answer by Transparent 21 August 2018, 16:00

Hi @paulanthony,

You've written to the open OVO Forum rather than to OVO Customer Support. Here we help people with generic problems. We can't see anything related to your account details.

I suggest you contact Customer Support either by email hello@ovoenergy.com or else by phoning 0330 303 5063. They will be able to directly answer your query.
View original

2 replies

Transparent
Rank
Userlevel 7
Badge +3
Hi @paulanthony,

You've written to the open OVO Forum rather than to OVO Customer Support. Here we help people with generic problems. We can't see anything related to your account details.

I suggest you contact Customer Support either by email hello@ovoenergy.com or else by phoning 0330 303 5063. They will be able to directly answer your query.
Save energy... recycle electrons!
Nancy_OVO
Rank
Userlevel 6
Badge +4
Hey @paulanthony - @Transparent's suggestion is a great idea. Alternatively, feel free to post a screenshot on here so we can have a look!
Your guiding light(bulb)

Reply