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Why can't I download (or print out) "Your charges for this month are £x"?

  • 12 December 2019
  • 1 reply
  • 59 views

Userlevel 1

My charges for the period 1st - 11th December 2019 are clearly visible on the website.

 

WHY IS THERE NO OPTION TO PRINT OR DOWNLOAD THE DETAILS.????????

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Best answer by Nancy_OVO 16 December 2019, 14:22

Hi @BazPraz 

It sounds like you’re on the new version of our website. You’ll receive a ‘summary’ at the end of each billing month, which you’ll be able to download and print.

If you need further help with this, feel free to pop over a screenshot of which page you’re looking at on the website.

Thanks

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Userlevel 6
Badge +4

Hi @BazPraz 

It sounds like you’re on the new version of our website. You’ll receive a ‘summary’ at the end of each billing month, which you’ll be able to download and print.

If you need further help with this, feel free to pop over a screenshot of which page you’re looking at on the website.

Thanks

Reply