Self Service Reward is no longer available for new and renewing customers - will you miss it?

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27 replies

For starters there seems to be no one to talk to at ovo.
I was under the impression that I would get £60 off my bill per utility (gas and electricity) but that seems to have gone now.
Also, I had a smart metre fitted last year which left my original electricity box labelled DANGER TREAT AS LIVE". This is in my house and ovo has still done nothing about it.
I'm wondering why I have stayed with ovo??
Userlevel 6
We appreciate the feedback @PeterL. It's a shame to hear you're switching away, all the best with Octopus! 🐙

@Missbob - I've moved your post over here which is where you should be able to find the information you need about the Self Sevice Reward. As for speaking to a person, you can give us a ring (0330 303 5063), drop us an email ( or send us a message on with your account number, full name and DoB.