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How often I am supposed to get an up to date statement?

  • 18 February 2018
  • 3 replies
  • 534 views

Hi, could anyone please tell me how often I am supposed to get up to date statements, I am a duel fuel user and have been with OVO since October 2017.
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Best answer by Transparent 19 February 2018, 17:06

Hi @Heathy,
I joined OVO mid-Dec. I receive an email each month with the Subject Your latest OVO statement on the anniversary date of me joining; ie 16th Jan, 16th Feb.

The embedded link prompts me to logon to My OVO to view the Statement itself. Ie it's not attached to the email. I must use my password to retrive it.

HTH

You can choose to have your bill every month or every 3 months.
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Userlevel 7
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Hi @Heathy,
I joined OVO mid-Dec. I receive an email each month with the Subject Your latest OVO statement on the anniversary date of me joining; ie 16th Jan, 16th Feb.

The embedded link prompts me to logon to My OVO to view the Statement itself. Ie it's not attached to the email. I must use my password to retrive it.

HTH

You can choose to have your bill every month or every 3 months.
Hi

Sent my readings in on the 10th. Not had an online statement yet. Are there any delays at the moment? When can I expect it please?
Userlevel 5
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I've popped your post here, @richp, the above will give you the info you need.

Cheers!

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