This wasn't published, or rather I wasn't informed. Is this all above board, and I'm right that the warmer home plan has increased in cost?
Best answer by Nancy_OVO
On 2nd February 2018, we launched a new tariff - the ‘Warmer Home Plan’. This plan is part of a government/Ofgem initiative and is designed to help financially vulnerable customers.
The Warmer Home Plan is a price-capped version of a variable tariff - any Pay Monthly who have received the Warm Home Discount payment from OVO this year will be eligible for it. The plan’s prices are capped at the same level as the PAYG price cap. As the price cap was increased this month, PAYG prices were increased to meet it and so were the prices on the Warmer Home Plan. This would have been communicated to all customers affected via email or post.
Hope this helps