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Why are OVO so limited on EV smart chargers compatible with Charge Anytime add on?


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Hello, so can some explain why ovo anytime is limited to so few home charger units.  My chargers company has tried to reach out but the list is still 2or3 acceptable chargers.  Surly the cars app and the 1/2 hourly meter reads would suffice anyway.

 

Do I have to move to octopus 🐙

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Best answer by nealmurphy 3 August 2022, 18:17

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Updated on 14/12/23 by Abby_OVO

 

We’ve re-launched Anytime as Charge Anytime. It’s not only a new name, we’ve made some updates to the product and we want to tell you all about it…

 

 

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

 

 

As the +Anytime option splits EV charging from home usage it needs to have a way of recording how much electricity is being used solely for car charging. Kaluza’s  software also has to be able to work its magic using its AI algorithms to optimise when the car will charge, maximising the use of times of low energy demand. I’m sure further integration may well be coming soon as things develop, but it can be quite a big task to get everything working properly on a range of setups.

It’s the same reason that the Octopus Intelligent tariff is only currently supported for Ohme chargers or Tesla, Ford, Land Rover, VW and Jaguar cars at present. Of course, with this tariff you don’t generally get the option for charging during the day, which is the USP of +Anytime.

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Thanks 

Userlevel 7

Great to see, @nealmurphy giving the technical explanations there, @1954hlm.

 

Just a quick heads-up, we’re planning to extend Drive Anytime eligibility in the near future. Check out the thread below for the latest updates:
 

 

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i appreciate the feedback, but as my contract ends shortly i need to understand a timeframe for FORD cars/App being “connected” to the EV Anytime system.

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As Ford is compatible with the Intelligent Octopus tariff it may suggest that it's one of the easier makes to get working with systems like +Anytime. I agree a better idea on timescales would be beneficial for everyone.

Being impartial, I would maybe suggest locking in a decent EV rate now before they go up again (I have a feeling this could be soon). Then you could always move to +Anytime as soon as your setup is compatible.

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thanks neal

The OVO-supported list of chargers is very limiting. I looked carefully before ordering my charger, which is in an exposed position and out of wifi range. The Indra ones all need wifi. The Ohme one can work on cellphone, but has buttons to press and text displays when you have pressed them - not sensible when people are walking by all day and night. So I bought an Easee - no buttons, no display and uses cellphone. And yes, the makers claim it is fully smart. 

My Fiat 500e isn’t on the list of supported cars either (probably too new...) so I am stuck either way.

To be fair, I moved to OVO to sort out the smart meters on my home, and they are giving me proper information from the electricity meter.

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@SGP Below is the list of cars that work with Anytime no mater what charger you have. this will continue to grow over the coming months making the charger type irrelevant 

 

Audi A3 Sportback e-tron 2015+
Audi A6 Avant TFSI e 2019+
Audi A7 Sportback TFSI e 2019+
Audi A8 L TFSI e 2019+
Audi A8 TFSI e 2019+
Audi e-tron 2019+
Audi e-tron GT 2021+
Audi e-tron Sportback 2020+
Audi Q2L e-tron 2019+
Audi Q3 Sportback TFSI e 2019+
Audi Q3 TFSI e 2019+
Audi Q5 Sportback TFSI e 2018+
Audi Q5 TFSI e 2018+
Audi Q7 TFSI e 2017+
Audi Q8 TFSI e 2019+
Audi R8 e-tron 2019+
Audi RS e-tron GT 2021+
BMW 225xe 2015+
BMW 330e 2015+
BMW 530e 2015+
BMW 745e 2015+
BMW i3 120 2014+
BMW i3 60 2014+
BMW i3 94 2014+
BMW i4 2021+
BMW i8 2014+
BMW iX 2021+
BMW iX3 2021+
BMW X1 xDrive25e 2015+
BMW X2 xDrive25e 2018+
BMW X3 xDrice30e 2015+
BMW X5 xDrive45e 2015+
Ford Mustang 2020+
Jaguar E-pace PHEV 2019+
Jaguar F-pace PHEV 2019+
Jaguar i-pace 2019+
Mini Cooper SE 2020+
Mini Countryman Hybrid 2020+
Opel New Corsa 2020+
Opel New Mokka 2020+
Porsche Taycan 2020+
Renault Captur Hybrid 2019+
Renault Clio Hybrid 2019+
Renault Megane Hybrid 2019+
Renault Zoe 2020+
Seat Leon 2020+
Seat Mii 2020+
Skoda Citigo e iV 2020+
Skoda Octavia Hybrid 2020+
Tesla Model 3 2017+
Tesla Model S 2012+
Tesla Model X 2016+
Tesla Model Y 2020+
Volvo S60 Recharge 2019+
Volvo S90 Recharge 2019+
Volvo V60 Recharge 2019+
Volvo V90 Recharge 2019+
Volvo XC40 Recharge 2019+
Volvo XC60 Recharge 2019+
Volvo XC70 Recharge 2020+
Volvo XC90 Recharge 2019+
VW e-golf 2015+
VW e-up! 2018+
VW Golf GTE 2016+
VW Passat Estate GTE 2016+
VW Passat GTE 2014+
VW Tiguan Hybrid 2018+
VW Touareg eHybrid 2018+

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Hello, 6 months later, is there more cars or more visibility for additional chargers?

Easee do have remote control and power consumptions details, yet it is still not in the list.

 

Cheers, oli

Userlevel 7

Here’s the latest list of eligible cars and chargers, @Patator.

 

Related discussion here: 

 

 

I have been onto 5 different people at OVO over 3 hours to tell them that my mobile, Laptop or computer is unable to connect to Kaluza to charge my car, The last person I spoke to was ASHA in customer services who told me that OVO no longer offer the Charge Anytime service. I am very dissapointed, I have had to charge my car on the last 3 occassions without being able to connect to Kaluza, I am very dissapointed. Ron

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Strange, info here, including people who where on the scheme already

 

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Yep I’m not sure on the advice you were given there, @Ron Pretty - Anytime has been relaunched to Charge Anytime which you can find details on via our Charge Anytime page here.

 

You must be an OVO Energy customer and have an eligible car or charger

 

If you have an eligible car or charger but there’s an issue connecting up, please email OVO’s smart home team now with the details: smarthome@ovoenergy.com

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Why is it so difficult for OVO to give a time frame on the cars that will be compatible? You wills see many moving to Octopus at this rate. The Anytime tariff is great and I want to stay with OVO but i am not going to pay 35p per kwh to charge at home when I can get 10p at Octopus.

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HI @philipgh I’ve replied to your other post about this, here:

 

 

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@SGP Below is the list of cars that work with Anytime no mater what charger you have. this will continue to grow over the coming months making the charger type irrelevant 

 

Audi A3 Sportback e-tron 2015+
Audi A6 Avant TFSI e 2019+
Audi A7 Sportback TFSI e 2019+
Audi A8 L TFSI e 2019+
Audi A8 TFSI e 2019+
Audi e-tron 2019+
Audi e-tron GT 2021+
Audi e-tron Sportback 2020+
Audi Q2L e-tron 2019+
Audi Q3 Sportback TFSI e 2019+
Audi Q3 TFSI e 2019+
Audi Q5 Sportback TFSI e 2018+
Audi Q5 TFSI e 2018+
Audi Q7 TFSI e 2017+
Audi Q8 TFSI e 2019+
Audi R8 e-tron 2019+
Audi RS e-tron GT 2021+
BMW 225xe 2015+
BMW 330e 2015+
BMW 530e 2015+
BMW 745e 2015+
BMW i3 120 2014+
BMW i3 60 2014+
BMW i3 94 2014+
BMW i4 2021+
BMW i8 2014+
BMW iX 2021+
BMW iX3 2021+
BMW X1 xDrive25e 2015+
BMW X2 xDrive25e 2018+
BMW X3 xDrice30e 2015+
BMW X5 xDrive45e 2015+
Ford Mustang 2020+
Jaguar E-pace PHEV 2019+
Jaguar F-pace PHEV 2019+
Jaguar i-pace 2019+
Mini Cooper SE 2020+
Mini Countryman Hybrid 2020+
Opel New Corsa 2020+
Opel New Mokka 2020+
Porsche Taycan 2020+
Renault Captur Hybrid 2019+
Renault Clio Hybrid 2019+
Renault Megane Hybrid 2019+
Renault Zoe 2020+
Seat Leon 2020+
Seat Mii 2020+
Skoda Citigo e iV 2020+
Skoda Octavia Hybrid 2020+
Tesla Model 3 2017+
Tesla Model S 2012+
Tesla Model X 2016+
Tesla Model Y 2020+
Volvo S60 Recharge 2019+
Volvo S90 Recharge 2019+
Volvo V60 Recharge 2019+
Volvo V90 Recharge 2019+
Volvo XC40 Recharge 2019+
Volvo XC60 Recharge 2019+
Volvo XC70 Recharge 2020+
Volvo XC90 Recharge 2019+
VW e-golf 2015+
VW e-up! 2018+
VW Golf GTE 2016+
VW Passat Estate GTE 2016+
VW Passat GTE 2014+
VW Tiguan Hybrid 2018+
VW Touareg eHybrid 2018+

 

Does anyone know when Land Rover vehicles will be added? Jaguar are listed and use exactly the same technology….

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I know that OVO and Kaluza’s answer would be: as soon as possible, @AKAFlash. What is your Land Rover model?

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It’s the Range Rover Evoque P300e (PHEV). The Jaguar equivalent is the E-pace PHEV 2019+

I have an Easee charger as well which can be remotely managed.

Userlevel 7

Thanks @AKAFlash yep I can see that’s on the list of PHEVs currently not supported. 

 

Likewise with Easee we’re working with manufacturers to unlock compatibility for as many as we can, as fast as they allow. 

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Thanks Tim. It’s just odd that Jaguar models are and Land Rover models are not. They are the same company, using the same software and technology.

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Thanks Tim. It’s just odd that Jaguar models are and Land Rover models are not. They are the same company, using the same software and technology.

You could argue the same between Nissan (one of the pioneer in EV and with wome best seller car for years with Tesla), which is totally absent from the list and Renault… both the same company.

I guess this is when you learn they are not sharing that much after all. :-)

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I’d like to ask the Community Managers when the Fiat 500e (2nd Gen) will be added to the Charge Anytime without the need of installing a compatible charger. On average I only travel around 5000 miles per year, therefore the cost of the charger install would take approximately 7 years to recoup (hopefully my maths are correct).

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Unfortunately there are no timings that OVO generally provide for their release list. 
You could email the team to make sure they know of the request 

chargeanytime@ovo.com 

Of course the other consideration might be if you were to change in the future - a compatible charger would ensure are best placed to continue to use the system

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