I am a solar power FITs and dual fuel customer of OVO and have now installed a battery which really would benefit from economy 7 for off peak charging.
OVO has been very helpful and given me the economy 7 rates but for a “Better Energy” contact which also shows the gas element.
BUT switching to economy 7 means that I have to pay more for my gas than the Better Energy rates for gas as part of a dual fuel Better Energy contract.
Because OVO says that users on economy 7 use less gas so they have to charge more!
Is it possible to buy on a contract from OVO elecricity on economy 7 and gas on a different contract. Alternatively is it possible to buy my electrcity from OVO and my gas from another utility provider?
I know the difference is only small but over time it builds up to be a major issue
Best answer by Eva_OVO
We don’t offer gas only tariffs so we wouldn’t be able to offer a different tariff for gas, you would need to go on to a dual fuel Economy 7 tariff. You could switch your gas away if you decided the prices weren’t competitive, but if you’re on a fixed tariff you would be charged exit fees which are £30 per fuel.
To change your tariff to an Economy 7 one please call the team, they’re available on 0330 303 5063 Monday-Friday 8am-6pm.