I renewed my Better Energy 1yr Fix a week or 2 ago and have discovered the price has now decreased! I want to change tariffs (I think?) but there is no option in My Ovo. How do I do it? Over the phone?
Best answer by lynsgarden
I emailed OVO about this and they got back to me by phone next day. They have cancelled my previous contract and raised a new one at the cheaper rate, all very efficient apparently. Not sure if I will be charged for this, I didn't ask and wasn't told! Will still save on the deal though.