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  • 4 September 2024
  • 2 replies
  • 34 views

I'm having trouble topping up online for gas and electricity.  I've just come from boost.  When I go to top up it asks for a 16 digit number that I haven't got.  Please help

2 replies

Userlevel 7
Badge +1

Hi @Worby.claire ,

If you call OVO on 0330 175 9669 the Support Team there can give you those details.

Hope this helps.

Userlevel 4

Hi @Worby.claire,

 

It seems our forum volunteer has already given some great advice here.

 

These threads may also be helpful:

 

 

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