bought house ovo supplies but no way to top up

  • 18 March 2023
  • 2 replies

Hoping someone could help please


just bought house but no idea how to top up the smart meter that’s installed. At least I think it’s a smart meter I haven’t much idea.

here’s what I can see, any help to top this up asap much appreciated thanks



2 replies

Userlevel 7
Badge +1

Hi @Cg1234 ,

That is indeed a Smart Meter. But you need to set up an account before you can top-up. Please call 0330 102 7517 on Monday to set up with Boost, OVO’s PAYG brand. They’ll get you sorted.

You can then ask to migrate to OVO Pay Monthly if you wish during the same call.

Userlevel 6

Hey @Cg1234,


Welcome to the OVO Online Community,


Once you have set up your account with Boost Energy you’ll be able to top up via the App!


Feel free to pop back to the Forum if you have any more questions for us 😊