Why does the website crash every time I come to submit my readings, EVERY TIME!!!
I have been on the site several times this month with no issues, but AGAIN today, crashed!!
When I say crashed, I mean it goes back all the way to the first time we signed up to OVO, with the welcome page
You are switching to OVO on
We switched 3 years ago…….. on the 16th October 2017
from there no links work.
Best answer by NinjaGeek
Welcome to the forum!
It appears this could be a caching issue with the website. Best thing to try would be to submit your meter readings with
A) Different web browser such as Chrome, Firefox or Opera
B) Look at submitting your meter readings via incognito mode with your web browser. Let us know which web browser you are using and I can assist you how to do this
Please let us know how you get on