As I enjoy trying to break absolutely everything I use, I’ve been playing with the OVO Energy app on my phone whenever I’ve had some spare time. And there’s definitely a few bugs that I picked up in the process. Here’s one of the early ones I found!
I’m also trying out another experiment with this, to work out a way to make these reports easy to do. Feedback is welcomed!
What’s the problem?
Trying to use the OVO Energy app with the Pop-Up View feature on certain Samsung devices can prevent you from logging in.
How do I make it happen?
- Launch the OVO Energy app without having logged in yet
- Activate Pop-Up View for the app
- Resize the app so that it takes up around half the space that it defaults to
- Try to login
What should happen when I do this?
I should still be able to scroll down and tap the login button
What happens instead?
I can’t login because there’s no way to scroll down
Is there anything else you think might be useful to know?
Yes. Pop-Up View is a feature that doesn’t exist on most Android devices and I think it’s exclusive to certain Samsung devices only, such as my Samsung Galaxy A70 running Android 10. It seems to affect the entire app, but the login screen is definitely the area where it’s most noticable.
Best answer by Tim_OVO
Update on this one,
Thanks for flagging it to us!