How do I set up a joint OVO account with my partner?

  • 13 April 2018
  • 2 replies
  • 875 views

Userlevel 7

It’s easy peasy! When you sign up to us via our Quote and Switch page, there will be the option to add on your partner’s details.

If you want to retrospectively add them on, it’s super straightforward as well. All you’ll need to do is message the team on FacebookTwitter and our Help centre has online chat!
 

You’ll need to include:

Their name
Their DoB
Their contact details (phone number/email address)

If you both would like to be financially liable, you’ll need to both give your verbal consent (so that would be over the phone). Our Customer Care teams details can be found here: https://www.ovoenergy.com/help.


2 replies

Hi,

Does this mean that my partner's name will also appear on the statement? Also, when you say the name can be added retrospectively - will I be able to obtain retrospective statements too?

Thanks
Good question @ovo_88

If you want past statements to display both names, we can certainly re-bill you. Both account holders will need to be financially liable to do this.

Reply