Updated on 22/06/20: Please see this tutorial on how to fix login issues with your new online account!
I have been with OVO for 6 months now and still get presented with my "Onboarding" screen when I use my laptop to access my account. I have previously contacted OVO by phone more than once about this, but it goes into OVO's black hole, never to be seen again.
Want me to take a look at this? Send us a message via Facebook, Twitter and our Help Centre has online chat. When you do, let me know which internet browser you use, and ideally which version. Thanks, Tim
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