I was excited to hear about OVO Energy, and quickly migrated my supply across. Aside from the ethical angle, was excited to be able to manage account via web and app - especially after such a bad experience with other suppliers. However, having downloaded the app (iOS) and logged in - all i get is 'We're getting your onboarding status' and the wheel of doom. I'm now with Ovo, and still get this - so cant use it to enter my metre readings which I'm told they need. Have uninstalled, reinstalled - get the same thing. Help!!
Best answer by Tim_OVO
Updated on 22/06/20: Please see this tutorial on how to fix login issues with your new online account!