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Why is there no usage on my online account?


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Went away on holiday and came back on May 1st to find no usage data. This is pretty much the only reason I'm still with Ovo. Is this a known bug or has this feature been disabled?
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Best answer by Ed_OVO 6 May 2019, 14:39

That's odd, @SianiAnni , the graphs should still be working.

As far as I'm aware this isn't a widespread bug, so I'd contact us via hello@ovoenergy.com so we can get this sorted for you.

Thanks,
Ed
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Userlevel 2
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That's odd, @SianiAnni , the graphs should still be working.

As far as I'm aware this isn't a widespread bug, so I'd contact us via hello@ovoenergy.com so we can get this sorted for you.

Thanks,
Ed
Userlevel 4
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Thanks @Ed_OVO. I've just emailed hello@. Hope this issue is resolved soon.
Userlevel 5
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Let us know how you get on @SianiAnni !

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