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Why is the payment link on OVO website not working?

  • 9 April 2019
  • 6 replies
  • 142 views

Please can someone confirm that the Payment link on the OVO is not working ?, tried to pay my bill twice today but website payment says cant be processed at the moment
best regards
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Best answer by ooshinibos 5 July 2019, 22:00

Fixed, it works in Google chrome, but payment doesn't work in Internet explorer
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6 replies

Userlevel 2
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Has this been sorted now @ooshinibos?

Thanks,
Ed
Userlevel 4
Did you manage to make a payment, @ooshinibos? You can also make a payment over the phone using our automated payment line 0330 303 5063.
Userlevel 4
Any update @ooshinibos, if we don't hear back we'll assume you're all sorted 🙂
Fixed, it works in Google chrome, but payment doesn't work in Internet explorer
Userlevel 4
Thanks for getting back to us, @ooshinibos, I'm glad it's working - it's strange it won't go through on internet explorer. I'll pass that onto the team to look into.
Userlevel 5
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Hey @ooshinibos,

We didn't have any widespread issues reported. Can you confirm if you're still experiencing this problem, or if it's been resolved?

If not, a screenshot of the error message would be handy. Post it in here and we can take a look.

Thanks

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