Best answer by Anonymous
Hmm that's a good question
It sounds like since we created your monthly statement we've taken another Direct Debit payment, which is showing on your My OVO online balance. If I'm right in thinking your Direct Debit is around £140, this would make sense.
If I'm wrong, feel free to send me a private message with your full name, account number (or full address) and DoB - I'll have a closer look at your account.
I've also edited the title of this topic, so it's easier for other users to find.