I bought ny house in July 2017 and signed up with you for energy as the previous owner had been with you and the online reviews seemed ok. When I login I get a screen saying my login is on hold dated 21st August 2017. I've phoned at least twice and emailed twice, getting emails in reply saying it had been passed to your Tech Team but never heard anything back. My impression is that your tech team is either understaffed or incompetent. Can someone sort this out or will I have to change supplier?
Mr F Danks
Best answer by Lucy_OVO
This is something that we’re aware of FrankieD and I’d be happy to give the Tech guys a nudge with this one.
So that I can get an update for you, can you please pop me a PM with your name, DoB and account number.