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New to OVO - how do I access my online account?

  • 16 August 2018
  • 1 reply
  • 4516 views

How do i register to my account online. I have clicked fist time logging in, submitted email address and nothing......
Have i missed a trick?
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Best answer by ITGeek123 16 August 2018, 10:54

Good morning @Lottie911 and welcome to the OVO Family!

Ok, so if you have already input an email address. I would assume you have already received an email with your OVO tariff details?

The best thing to do is, do you see forgot password? or reset password in the login area? If so, if you click on that. This will send a password reset link to your emails and from there you should be able to get into your account after creating a new password.

Hopefully this topic will help you 🙂

https://forum.ovoenergy.com/i-m-joining-ovo-i-m-leaving-ovo-56/how-do-i-sign-up-for-my-ovo-1917

Have a splendid day!

Matt

**Updated 16/07/209**

You can find more troubleshooting here.
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Good morning @Lottie911 and welcome to the OVO Family!

Ok, so if you have already input an email address. I would assume you have already received an email with your OVO tariff details?

The best thing to do is, do you see forgot password? or reset password in the login area? If so, if you click on that. This will send a password reset link to your emails and from there you should be able to get into your account after creating a new password.

Hopefully this topic will help you 🙂

https://forum.ovoenergy.com/i-m-joining-ovo-i-m-leaving-ovo-56/how-do-i-sign-up-for-my-ovo-1917

Have a splendid day!

Matt

**Updated 16/07/209**

You can find more troubleshooting here.

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