It mentions that I can:
- Submit meter readings
- Adjust your direct debit
- View & compare your usage
- View your statements
- Tell us you're moving home
And why my monthly payments have increased without my approval?
Also I have received email asking me to switch to direct debit although I have paid via Direct Debit for over a year.
Thanks and will await your prompt reply!
Best answer by Transparent
The My OVO page gets enabled in stages as the switch process occurs. This can take around one month because of the Notifications process with the National Meter Database (ECOES).
Send an email to firstname.lastname@example.org and ask them to make your page go fully "live".