Electric usage on 15 Jan: 20.55kWh (same in myOvo and IHD)
MyOvo cost: £2.21
IHD cost: £2.68
Gas is similar:
MyOvo cost: £1.88
IHD cost: £1.96
I have recently moved to economy 7 so difficult to check for electric, but my gas tariff is 3.33 + 27.4 standing charge + VAT which would come out at £1.96. I am therefore confident that the IHD is reporting correctly and myOvo is inaccurate.
The standing charge or VAT would not account for these differences. Any idea what is wrong? Anybody else noticing any differences?
Best answer by Tim_OVO
If the usage is the same on the In Home Display (IHD) and My OVO, but the costs are different, this is more then likely related to the tariff prices being used.
I'm not sure which IHD you have, but if it's the Pipet 500 you can view your unit rates on the 'Tariff' section. With the Chameleon IHD select which fuel and press 'OK' twice to confirm the tariff prices.
Feel free to share some pictures of what you see and maybe another user can offer some other suggestions.