i have a smart electric meter. i still have to give gas meter readings have had the reminder set up for about 18 months but i does not work. have emailed ovo about 4 times phoned once same answer (technical department are looking into problem) they seem to be looking in the wrong place as it still not working.
Best answer by Anonymous
I'm afraid our meter reading reminders have not been sent since around the 8th April due to an issue. We're looking into what's causing this technical issue and are aiming to get this fixed as soon as possible.
Please bear with us!