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How long does My OVO stay active after switching away?

  • 29 October 2019
  • 1 reply
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  • Anonymous
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Hello

I am currently switching from OVO to another supplier and the switch is going smoothly. My final bills have now been issued and I am awaiting the refund of my credit balance which I understand takes 2 weeks.

I can still log into MyOVO, and have used this to download my final statements. Does anyone know how long I will have access to MyOVO?  Is my online account cancelled once  the credit has been refunded or does it continue to exist.

I have made sure I have downloaded all my previous statements in case I need to look at them in future.

 

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Best answer by Eva_OVO 29 October 2019, 16:03

As soon as we’ve issued your final refund your My OVO account will be closed, @Phil_H!

 

More info on final bill details and time frames here!

 

 

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As soon as we’ve issued your final refund your My OVO account will be closed, @Phil_H!

 

More info on final bill details and time frames here!

 

 

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