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How do I change the password on My OVO?


My lord why do somethings have to be so hard! I'm trying to be polite but I've tryed changing this password for weeks as soon as I think ooh actuli getting somewhere here I actuli got an email back! Then it asks for old password if I knew the old password why would I want to change it 🙄😑
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Best answer by 10 August 2018, 12:59

That's really strange, @Adrianne

If you're using the link below to reset your password, it shouldn't ask you for your old one.

https://my.ovoenergy.com/password/reset

If you're still unable to change your password and log in, send us a PM on Facebook with your full name, DoB and account number.

https://www.facebook.com/ovoenergy

Thanks,
Emma

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1 reply

That's really strange, @Adrianne

If you're using the link below to reset your password, it shouldn't ask you for your old one.

https://my.ovoenergy.com/password/reset

If you're still unable to change your password and log in, send us a PM on Facebook with your full name, DoB and account number.

https://www.facebook.com/ovoenergy

Thanks,
Emma

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