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Am I a customer?

  • 4 July 2019
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I have been in a rented flat (all electric) for two years now that has a pre-pay meter.

How can I confirm that OVO is my supplier (my letting agent has just informed me of this when asked), what tariff I am on and if I can change to a billed supply instead of pre-pay?
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Best answer by Amy_OVO 5 July 2019, 10:54

Hey @edwine,

It sounds like you're a Boost customer, if you have pre payment meters. Check out the Boost forum here. Alternatively give them a call on: 0330 102 7517 - they're available Monday-Friday 8am-6pm and Saturday 9am-1pm.

Hope this helps!
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Hey @edwine,

It sounds like you're a Boost customer, if you have pre payment meters. Check out the Boost forum here. Alternatively give them a call on: 0330 102 7517 - they're available Monday-Friday 8am-6pm and Saturday 9am-1pm.

Hope this helps!