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Why have I had a refund from OVO I wasn't expecting?


Anyone else had credit in their account they weren’t expecting?….

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Best answer by Blastoise186 3 May 2022, 13:11

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Userlevel 7
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Hi @Lizash98 !

What kind of credit do you mean by that? There’s various ways that this can happen and a few extra clues can sometimes help to solve the puzzles.

I’m only a forum volunteer myself, so I can’t access your account. However, if you think you’ve had a refund that shouldn’t have happened, please feel free to flag this up with the Support Team and they can take a look for you.

Userlevel 7

Any updates on this one, @Lizash98?

 

We’d love to hear if you managed to get to the bottom of that mystery credit!

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