On 1st March while looking at the website and the available plans I accidentally clicked on ‘sign up to this fixed plan’. I immediately phoned and cancelled it as I want to stay on the variable plan for the time being. Since then the app is not updating with the amount I owe under the payments tab. It has been stuck at £5.94 since then. Everything else works except that which is the bit I want. I’ve deleted the app and reloaded, I’ve phoned up and nothing. It’s very frustrating and I really need it to work come 1st April. Any ideas?
Best answer by Jess_OVOView original