Hi, last month I received an email advising that I was to be moved to the new OVO billing system. I was quite happy on the old system, I was receiving my V2G payments with no problem. I had a feeling that when I got the next bill that my V2G payments would not be on there, I just knew that it wouldn’t work without a hitch.
I have now received a bill for March to April and as I suspected I didn’t recieve any V2G payments and therefore the bill was larger than it should have been.
How do I get this resolved without spending hours and hours chasing people?
I’ve put my OVO account number in my profile.
Best answer by Jess_OVOView original