We can speak your language

  • 24 June 2022
  • 0 replies

Userlevel 7

Hello, bonjour, hola! Whatever language you speak, we’re here for you



We know how important it is for all our members to feel in control of their energy and understand their bills. That’s why we have translators for over 200 languages available through our LanguageLine. Register here with our Priority Services.


What is the Priority Services Register?


The Priority Services Register (PSR) is a free support service for members in vulnerable situations. Each energy supplier has their own PSR. It’s a system developed by Ofgem, the UK’s energy regulator, to make sure help’s available for those who need it. 


If you want more information on eligibility or the support available to you via the PSR, see our Priority Services Register guide




0 replies

Be the first to reply!