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I really wish OVO would flag up empty properties as such. I have an empty property currently for sale for which the last bill was £33. I have just been informed that the DD is increasing from £50 to £186 next month. I have to waste more time getting it dropped back down again.

 

My new house has Octopus energy. It is so much better just being able to pay what I use every month and not a penny more.

All sorted now after a phone call. I expect to repeat the battle again in 3 months time though!


If the property is empty you do have the option of Pay On-Demand.

Just saying.


Well hopefully It won’t be for much longer and it will be sold!


Hey ​@portland555

 

Are you still providing property readings, either manually or via smart meter? Hopefully, the property will be sold before the next review. As you mentioned, a quick phone call to the team should resolve any issues.

 

We do have a guide for moving or leaving if you’re paying on demand or Pay as you Go which i’ll link below: 

 


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