OVO have agreed I have a problem with a specific type of meter. I haven’t been billed for gas usage since December 2021. I send meter readings on time every month. I have had long telephone conversations with agreement there is an issue. It was supposed to have been escalated to be resolved in May. I have had my June 2022 billing but the issue is still there. I have received a discount for the inconvenience being caused. Has anyone found the way to solve the issue as OVO don’t appear to be able to resolve this.
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