Moved 4 months ago and signed up to ovo but haven't received bills or emails

  • 26 May 2023
  • 1 reply

I moved into my flat with my partner four months ago and signed up to Ovo with Tili Home Move Assistant. However i have still not received an email or letter of any kind from Ovo, and there are no email addresses for me to contact, have tried calling and using chat function too. I emailed Tili and they said Ovo are experiencing a back log of 3 weeks but it has been four months, this is ridiculous… Please someone from Ovo see this and help me. 

1 reply

Userlevel 2

Hey @Anna Whittaker 


Sorry to hear about the experience you’ve been having.


We don’t have access to accounts here at the Forum, so you’ll need to get through to the Support Team to discuss this and they’ll be able to help get this sorted.


Here’s a similar topic which may be helpful for you: