Question

Incorrect usage figure???

  • 24 November 2022
  • 9 replies
  • 84 views

Userlevel 1

My heating has been set at 14 c since last night.. Never bumped it up this morning before heading to work.. Yet I came home at 1630 to find gas usage was £2.21.Showered last night so not hot water.. ANY idea on why ?   Seems a high usage to me when heating has been set at 14 since last night.. 

 


9 replies

Userlevel 7
Badge +1

It could be several factors:

  • Your IHD shows the Standing Charges as part of the costs
  • Maybe your boiler flipped on during the day?
  • Did your heating come on at some point?

Food for thought. :)

Userlevel 7
Badge +1

Hi @Amerififer if you have a smart meter and are set for readings every 30min, then post a copy of your  Day usage page for us to have a look at. Then we can see when the usage occurred

 

https://account.ovoenergy.com/usage?datePeriod=daily&unit=kwh

Userlevel 1

Have tried to get 30 min reading ability several times now from OVO Not happened so far.    Just frustrated !!! 

 

Userlevel 7
Badge +3

If you have a combi boiler is the pre-heat option selected? This will use gas to keep water in the system hot even if you aren't using it.

Userlevel 1

If you have a combi boiler is the pre-heat option selected? This will use gas to keep water in the system hot even if you aren't using it.

I do have a combi boiler… No idea if pre heat is selected or not to be honest.. Fairly new boiler , will need to check to see how I access that .. thanks for the suggestion.. 

 

Userlevel 7
Badge +1

Have tried to get 30 min reading ability several times now from OVO Not happened so far.    Just frustrated !!! 

 

Vote for this

 

Userlevel 1

Can't get a 30 min usage on OVO. Have Bright app as well. According to it's 30 min usage mapping, this was the usage when temp was set to 14 while I was at work, so not home to use any gas. I've a  Baxter Maxi 800 combi boiler and can't find any info on if/where there is a pre heat function. Any ideas welcome. Screen shot of yesterday usage when no one was home. 

 

Userlevel 7
Badge +3

Do you have a Baxi uSense controller? If you do, this video shows how to turn pre-heat off.

 

https://youtu.be/FiJsruKEslI

Userlevel 1

Do you have a Baxi uSense controller? If you do, this video shows how to turn pre-heat off.

 

https://youtu.be/FiJsruKEslI

Saw that..however I don’t have that controller.. sigggh.. Thanks for the suggestion tho :) 

 

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