Tutorial

How your Government Energy support gets paid

  • 12 November 2022
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How your Government Energy support gets paid
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Your energy bill will show your Energy Bill Support Scheme (EBSS) payment into your account and also show it being refunded to your bank if you pay by direct debit

The first thing that users often see is the refund

Your balance

Refunds (date) £66.00 out

This is a deduction from your credit total but that is not the full picture.

You also need to look at your charges

Charges in detail

below you will see confirmation of the Electricity and Gas (if you are dual fuel) and then further down

Energy Bill Support Scheme  -£66.00

which is a deduction from your bill (a credit on your account). Both the refund and credit equal out and leave you with your EBSS payment in your bank. You can of course pay this into your energy account or use on something more needed. You may need to look across earlier monthly charges to see the full picture for a specific month’s billing.

If you are a Pay As You Go (PAYG) customer, the scheme is slightly different, sending you credit vouchers for your energy. Also for any customers with a Smart Meter in Pre-Payment mode, the account credit will usually get added automatically.

This is all part of the general support scheme which offers £400 in total but paid in 6 parts.


5 replies

Userlevel 5

This is really brilliant and helpful @BPLightlog

Userlevel 7
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@BPLightlog 

Really useful and just the right amount of information to help in the majority of cases.

 

 

The government says that domestic heating oil users will be paid a one-off £100 in a similar manner through electricity providers.  How will the electricity provider identify the domestic heating oil users ??

Userlevel 7
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The government says that domestic heating oil users will be paid a one-off £100 in a similar manner through electricity providers.  How will the electricity provider identify the domestic heating oil users ??

Unfortunately further details are yet to be announced by the government. The government did say it will be doubled to £200 but haven't yet updated their content. 

This is basically all there is so far

 

Alternative Fuel Payments (domestic)

This scheme is intended to deliver a one-off payment of £100 to UK households who are not on the mains gas grid and therefore use alternative fuels, such as heating oil, to heat their homes. Powers will enable the government to deliver support via electricity bills in both GB and NI, under a similar delivery model to the Energy Bills Support Scheme. The payment will ensure that a typical customer using heating oil does not face a higher rate of growth in their heating costs since last winter, in comparison to those using mains gas who are supported by the Energy Price Guarantee. The government will set out the timing of this payment soon.

 

Userlevel 4

From today's Autumn Statement: The government will double to £200 the level of support for households that use alternative fuels, such as heating oil, liquefied petroleum gas (LPG), coal or biomass, to heat their homes. This support will be delivered as soon as possible this winter. 
https://www.gov.uk/government/publications/autumn-statement-2022-documents/autumn-statement-2022-html#policy-decisions:~:text=Alternative%20Fuels%20Payment%20(AFP) 

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