How to update your marketing preferences on your online account

  • 7 October 2021
  • 0 replies
How to update your marketing preferences on your online account
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Updated on 18/10/23 by Abby_OVO


Had a change of heart and wanting to hear from us less, or feel like you might be missing out on some great special offers and energy saving tips? You can easily update how we contact you (other than those essential communications) by logging in to your online account.


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Head on over to the ‘Profile’ section in the top right-hand corner of the homepage. Here you’ll be greeted with a summary of your account contact details and the option to update these.



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The ‘Marketing contact preferences’ box here will show the options you’ve currently selected. Click ‘Change preferences’ if you’d like to add or remove a contact channel.



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Just click on the tick boxes to select or de-select that means of contact from our marketing streams. Don’t forget to hit ‘Save changes’ when you’re done.


If you want to learn about our when or why we’d contact you or whether we share your details (hint: we don’t), you can find out more about our privacy policy by clicking ‘How we use your data’.


All set. You’ve either opted in or out from hearing all our extra news and, better yet, you can always update this again if you change your mind. :ok_hand:

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