Could someone explain please. I have had £66 paid in to my account by OVO which is money from the government to help with my energy bills. When I receive my monthly bill it shows that I have paid a direct debit of £180 and then from this amount I have had £66 deducted which means I have only paid £114 towards my bill. It seems as though I have been given £66 towards my bill paid into my account by OVO on behalf of the government and then OVO have taken the money back. So financially I have not received any help.
Userlevel 7
+4
- Plan Zero Hero
- 1301 replies
-
25 May 2023
Your energy bill will also have a reduction of the same amount.
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