Does OVO offer rewards for customer loyalty?

  • 14 October 2017
  • 1 reply

Do you offer any renewal discounts to loyal customers?

With my current plan coming to an end, the comparison sites show significant discounts available if I switch.

I've been with OVO for sometime now and have been a happy customer, I'd rather not switch, and hope you have some form of incentive for existing customer to renew.

Best answer by stateofit 14 October 2017, 13:16

View original

1 reply

Userlevel 3

Updated on 22/04/22 by Jess_OVO:

Great to hear you’re keen to renew with us now your plan is coming to an end.

The best place to see the best rates available to you is via your online account or OVO app (download for Android or iOS). If you login during your renewal window you’ll see a renewal message on your homepage, click through to see the current prices,


Exact appearance may vary


In line with Ofgem’s guidance, all our plans are available to new or renewing members. This makes sure the best energy prices are accessible to all during the current energy market conditions.

​​​​​​We hope you this helps explain and decide the best option for you going forward.