If you’re an OVO member currently on our variable plan, Simpler Energy, your unit rates and standing charges will change from 1 April, in line with Ofgem’s price cap changes.
Do you need to submit a meter reading today?
If you’ve got a smart meter
As long as your smart meter sends us your readings remotely at least every day, there’s nothing that you need to do. You can tell this by looking at your online account: once you’ve logged in, look for the tile that says: "Your smart meter is sending them to us automatically. Nice one!"
Your plan’s prices will update on your online account, smart meter and In-Home Display automatically. This means we’ll bill you accurately from the 1st using the new unit rates.
If your smart meter only sends us your readings once a month, we’d recommend you submit a meter reading manually tomorrow via your online account.
Not sure how to read your smart meter manually? You can find out how here.
If you’ve got a traditional (non smart) meter
We’d recommend submitting a set of readings as close to the 1st as you can. This will make sure we start charging the new rates from an accurate point in your usage. The quickest way to submit a meter reading is via your online account or OVO app (download for Android or iOS).
First time sending readings this way? There’s a guide with all the information here.