As requested, after being forced onto monthly billing without my agreement, I submitted ACTAUL readings.
The bill has now been produced and even though they are shown, the ACTUAL readings have been ignored.
Off-peak has been increased by 25% and Peak doubled!
Why did I bother after I did as requested and then have it ignored.
+1
OVO uses live billing. I suspect your actual reading got used to calculate everything up until the point of the actual reading. If you missed the window, the next bill will factor it in.
You might want to consider smart meters though, as that would completely eliminate this problem.
+1
Smart Meter support for Economy 10 is coming soon. Once ready, OVO can fit a Smart Meter and set it up for E10 for you.
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