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OVO took the meter out of the private rented house - how do I get one fitted and get reconnected for when I move in?

  • 12 February 2019
  • 3 replies
  • 54 views

Im moving into a private rented house ..

Ovotook the metre out

I got no gas and electric

I need to move by the 4th March
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Best answer by ITGeek123 12 February 2019, 13:13

Hi @Rlparker1

I must say this is very strange for OVO to do. Not entirely sure why this would have been done unless it was maybe requested by the current tenant or landlord. But I would recommend you arranging an engineer visit.

I'd call them as soon as you can, or Facebook them with photos of the meter area, and the full address, move in date, name and contact number: https://www.facebook.com/ovoenergy/
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No-one getting back to me and I need to be out my address :(

Did you see ITGeek's comment @Rlparker1 ? Our Customer Care team need to have a good look and listen at your situation! Facebook or call them ASAP: 0330 303 5063
No-one getting back to me and I need to be out my address 😞
Userlevel 6
Badge +1
Hi @Rlparker1

I must say this is very strange for OVO to do. Not entirely sure why this would have been done unless it was maybe requested by the current tenant or landlord. But I would recommend you arranging an engineer visit.

I'd call them as soon as you can, or Facebook them with photos of the meter area, and the full address, move in date, name and contact number: https://www.facebook.com/ovoenergy/

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