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I've given the wrong moving date, how do I change this?

  • 12 April 2018
  • 5 replies
  • 395 views

I have accidentally given Ovo wrong moving date how can i change this
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Best answer by Lucy_OVO 18 April 2018, 12:04

Try not to fret - you'll just need to contact them team to advise them of the correct move in date. You can reach them via one of their social platforms here: Facebook m.me/ovoenergy, Twitter or email hello@ovoenergy.com.

Lucy
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Try not to fret - you'll just need to contact them team to advise them of the correct move in date. You can reach them via one of their social platforms here: Facebook m.me/ovoenergy, Twitter or email hello@ovoenergy.com.

Lucy
I entered the incorrect moving date on the website, how do I update this?
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Hey @Rebeccaescombe - I've moved your post onto this topic where you can find the info you need.
Myself and my 2 housemates will be moving out of our house sometime near the end of May (there isn't a 100% confirmed date). Whilst investigating how to cancel the bill and pay the leaving fee I cam across the 'Moving Home?' tab. I assumed this is where I could select the date of moving out an so on. Although we haven't decided on an exact date to move out I wanted to see what details were needed to fill out the form and I selected May 29th and accidentally continued with the form. Now I am being asked for final meter readings and I can't go back.

I wanted to know if there was a way I could change the date since there is a chance we may not be out of the house by this date?
Userlevel 4
I've moved your query over here, @JamesMoss21, take a look at the best answer for more info! 🙂

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