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I'm Moving House, will I incur exit fees?

  • 12 July 2019
  • 7 replies
  • 895 views

Hello all,

I signed up in April for a two-year duel fuel fixed plan, all good so far.
We now unexpectedly find ourselves planning on moving house. Not usually a problem as I understand it’s easy to take OVO with me, but! The village we are hoping to move to doesn’t have gas, it is all oil-fired.
Does anyone know if I will have to pay any penalties for ending my gas contract but continuing with the electricity?
Thank you.
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Best answer by Anonymous 12 July 2019, 09:39

Updated 27/05/20

 

Hello,

According to this:- https://www.ovoenergy.com/help/moving-home

There should be no exit fees. There is lots of information on this web page about moving and accounts on this page.

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7 replies

Updated 27/05/20

 

Hello,

According to this:- https://www.ovoenergy.com/help/moving-home

There should be no exit fees. There is lots of information on this web page about moving and accounts on this page.

Thank you Phil, I’ll have a good look.
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Thanks for clearing this up, @Phil_H! Welcome to the forum @willsmum68!

I've tweaked the title of your post slightly, just to make it easier for other users with the same query to find.

Cheers!

Hi,

I am currently a pay monthly customer but due to unforeseen circumstances I am in the process of moving out, and into my parents house, who already pay an energy supplier for usage.

How do I go about cancelling my OVO contract without switching, as I do not need to switch in this instance?

Thanks.

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See above, @Maccers1824 - good luck with the move! 

so I’m out of contact and now on #simpler energy tarrif, which has no exit fees.  we’re possibly moving house next year to outside UK, so can’t take OVO in new house.  My question - if we go to one of the (cheaper) fixed term contracts, are the exit fees charged when we move.


https://www.ovoenergy.com/help/moving-home does not answer this question, as far as I can see.

 

thanks for your help. 

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Check out the best answer, @lettuceleaf :slight_smile:

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