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I'm Moving House, will I incur exit fees?

  • 12 July 2019
  • 3 replies
  • 284 views

Hello all,

I signed up in April for a two-year duel fuel fixed plan, all good so far.
We now unexpectedly find ourselves planning on moving house. Not usually a problem as I understand it’s easy to take OVO with me, but! The village we are hoping to move to doesn’t have gas, it is all oil-fired.
Does anyone know if I will have to pay any penalties for ending my gas contract but continuing with the electricity?
Thank you.
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Best answer by Phil_H 12 July 2019, 09:39

Hello

According to this:-

https://www.ovoenergy.com/help/moving-home

There should be no exit fees. There is lots of information on this web page about moving and accounts on this page.
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Hello

According to this:-

https://www.ovoenergy.com/help/moving-home

There should be no exit fees. There is lots of information on this web page about moving and accounts on this page.
Thank you Phil, I’ll have a good look.
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Thanks for clearing this up, @Phil_H! Welcome to the forum @willsmum68!

I've tweaked the title of your post slightly, just to make it easier for other users with the same query to find.

Cheers!

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