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How do I get a bill from my move in date onwards?

  • 8 May 2019
  • 1 reply
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HI there

I moved into my new apartment on 15th March, and i've been sorting my suppliers out.

I have been sent a bill from OVO going from January till April!

How do I get a bill just for the time I moved in? As i'm not going to pay for a previous tenants usage.

Thanks

Amit
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Best answer by Eva_OVO 13 May 2019, 11:11

Did you get the account set up in your name, @athakrar? If you haven't - you'll need to do this. You can do this here: https://www.ovoenergy.com/moving-home.
As soon as we've got an account for you, the statement can be amended so you're charged for what you've used.

If you did get the account set up in your name, you'll need to get in touch with the team. Give the team a quick call or email about this. They're available on 0330 303 5063/hello@ovoenergy.com.

Eva
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Did you get the account set up in your name, @athakrar? If you haven't - you'll need to do this. You can do this here: https://www.ovoenergy.com/moving-home.
As soon as we've got an account for you, the statement can be amended so you're charged for what you've used.

If you did get the account set up in your name, you'll need to get in touch with the team. Give the team a quick call or email about this. They're available on 0330 303 5063/hello@ovoenergy.com.

Eva

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