We currently have a 3 phase supply with a Landys Gyr meter
We added solar a couple of months ago but have realised the meter isn’t billing us correctly for our net usage
Instead it bills us for import on any phase, even if we’re exporting on another phase.
weve been told by Ofgem tte meter needs to be compatible with “Vector sum metering” which our current model is not.
Our current supplier (Bulb) cannot supply the correct meter so have advised us to move.
Before we change we’re looking for a supplier that will supply the correct meter. We’re aware smart meters aren’t yet available and we don’t want one anyway. But there are plenty of normal meters which perform this funxtionality
Can you let me know if Ovo can fit the correct meter if we move to you?
Best answer by Nancy_OVO
Updated on 28/09/20: The info below was taken from this topic on the same question:
All Smart Meters being installed in the UK are selected through a process managed by the Data Communications Company (DCC). They own the Smart Meter Network, and they alone can communicate with our Smart Meters using a proprietary encryption system. DCC have, thus far, only commissioned single-phase Smart Meters to be joined to their Network.
The info below was taken from this topic which asks what’s needed to get a smart meter with a 3 phase supply:
You will need to get your 3 phase supply downgraded to a single phase supply, before a smart meter can go in. Here's the process:
- Get an electrician to check if downgrading the supply is possible (you've done this already - nice work).
- Arrange a date for (and pay for) a visit from your Distribution Network Operator (DNO), who will rewire your supply to make it a single phase set up.
- Liaise with OVO to make sure we can get an engineer to you on the same day that the DNO visit, to fit your smart meter free of charge: 0330 303 5063.