Why was I told my night electric meter reading is too high, when submitting on my online account?

no the meter readings previously submitted figures tie in with them as I did think this as on the meter it doesn't state day/night it states low and normal.

Here are the meter readings from moving in July and monthly for 12th Aug and Sept. I had a smart meter fitted last monday and the final readings were:
Elec low-37035 / normal-94197
Gas-09007
I have found with the smart meter by the time I get up in the mornings 10am ish it says I've already used nearly £1.50 but am not sure how,besides water coming on for 1-2hours timer only standby electrical items are on.
Thanks
Jacque

Hi Nancy
Sorry I have only just seen your reply. I am concerned about the night usage for sure.
I confirm the old meters was removed on 17th September and have had a Smart meter since so keeping an eye on it, I am still finding with the hot water timer on and the heating today for example for 1 1/2 hours this morning by 10.30am my usage for both electricity and gas was already at £1.76, £1.22 for gas 23.81kWh, total 25.26kWh used by 10.38am.
Please can you review what the usage is showing now. I moved into the property on 13th July therefore usage based on previous years usage, shouldn't be massively different as I live alone and previously my landlords 80 year old mother lived here alone. I also have several radiators switched off when the heating is on, ie guest bedroom and hallways. I cannot understand what is being used at night.

Look forward to hearing from you, I will check this over the coming days.
Many thanks
Jacque

When I look at my usage at whatever time of the year, my nighttime usage (0.00 through to 07.30) is way higher than daytime usage despite the fact that I have no lighting or heating running at this time.

I do have solar panels and wonder whether this could be the reason? I have tried to work out if there is anything switching on overnight, but can't think of anything.

Any thoughts gratefully received.

i have currently bought a very old house with oil heating. My electric supply is on economy 7 meter tariff. My meter readings show that I use more electric on the evening tariff, that apparently runs from midnight to 7am, but I have no storage heaters 🤔
Would you have any idea as to what could possibly be using all this electric, as we are sound asleep during this time ! I have been racking my brains, and have only come up with a tv that is on standby and my fridge. Confused!

Hi, I recently moved to an apartment where the concierge sends you a meter reading upon an email request. The readings I received were : 49559 s/n 34968. 
But when I typed either one of these digits into the Ovo app, it said that the app wasn’t able to read it. 
Which exactly is the reading here? I’m not able to look at the meters in person. 

Hi @Blastoise186 ,

Unfortunately my apartment is too high up and far away from the meters that a smart meter won’t work for it. The concierge will only send me the readings via a special email they use specifically for meter readings, and this was the format they sent it. I was wondering if perhaps someone else had experienced the same thing. It’s alright I’ll try to call Ovo tomorrow to see if they can help. 
cheers

I'll echo the advice to try and get a smart meter, if you can. You might not be able to get an IHD (in home display) if the meter is a long way from your apartment but I can't see why a smart meter wouldn't be an option.

 

I think one of the numbers you've been given is the meter serial number. But I don't know which it is  Can you ask for a photo of the meter that shows the reading? Then there is no confusion about what the reading is.