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Why is my gas meter beeping?

  • 17 June 2018
  • 7 replies
  • 44848 views
A
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Why is my meter beeping? It’s driving my dog mad and she won't come into the house.

 

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Best answer by Amandaagar 18 June 2018, 16:35

Updated on 06/05/21 by Jess_OVO:

As mentioned below, a beeping gas meter indicates that the battery is low and the meter will need to be replaced. If you’re  worried about a beep on your gas meter, reach out to our Support team to confirm this and book in a free meter exchange. This issue can affect smart meters and traditional meters. 

If your smart gas meter is making a strange sound that isn’t beeping, see this topic for what it is and what to do. 

We’ve made a full guide on meter faults here

 

I phoned OVO today and they said it was the battery going (normally last 20 years but some don't).

 

OVO member but not got a smart meter yet? - Book today!

 

Interested but not yet an OVO member? - Check out our plans!

 

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7 replies

J
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Mine has started to do the same.....either 2 beeps or a single beep every 10 minutes or so...it's breaking me
Mw2870
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Userlevel 5
Hi @Amandaagar and @Jutd1974. That sounds really annoying. Is it the electricity meter, the gas meter or the In Home display unit that is beeping?
A
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Updated on 06/05/21 by Jess_OVO:

As mentioned below, a beeping gas meter indicates that the battery is low and the meter will need to be replaced. If you’re  worried about a beep on your gas meter, reach out to our Support team to confirm this and book in a free meter exchange. This issue can affect smart meters and traditional meters. 

If your smart gas meter is making a strange sound that isn’t beeping, see this topic for what it is and what to do. 

We’ve made a full guide on meter faults here

 

I phoned OVO today and they said it was the battery going (normally last 20 years but some don't).

 

OVO member but not got a smart meter yet? - Book today!

 

Interested but not yet an OVO member? - Check out our plans!

 

Mw2870
Rank
Userlevel 5
@Amandaagar Oh dear! Hopefully it will be resolved quickly and thank you for replying as we now know what the beeping means!

It's good that you noticed and reported it as other users have reported that when their battery ran out the whole meter stopped working and they had no gas! Maybe they didn't hear the beeping or ignored it??!
J
Rank

This just started happening to my meter - loud beeps every minute or so. Tried calling ovo but the line is closed for the day. We won’t sleep tonight if it goes on! 
(It’s the meter itself, not the smart display thing)

Is there a way to stop the beeping until the battery can be replaced? Or I don’t suppose we can replace the battery ourselves? 
 

This happened before within the past 3 years so it definitely doesn’t last 20! 

Blastoise186
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Userlevel 7
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Hi there @JoL ,

I’m afraid it might not be possible to reach anyone at this hour. Could you take some photos of the meter and I’ll see if I can figure something out.

In the meantime, I’ll see if @Tim_OVO is still around.

Securing energy by zapping security bugs... For that is The Blastoise Way!
Tim_OVO
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Userlevel 7

Sorry for the delay in seeing this topic. 

 

A beeping gas meter, @JoL, and within 3 years - that’s unfortunate! 

 

It will need replacing, and I’m not sure there’s a way to stop the beeping in the meantime. If it’s a nuisance, I would push for an emergency meter exchange appointment. However with the meter’s low battery being triggered at times when there can be month’s worth of battery life left, it might not be possible to get a same day appointment. 

 

Please check with our Support team and let us know the outcome, here

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