Best answer by Lucy_OVO
Cheers,
Replacement meter going backwards with solar panels, again - why?!
Last year Ovo organised for a replacement for my ancient electricity meter, as the power generated from my solar panels was making it go backwards. This has now happened with the apparently up-to-the-minute replacement. Lots of people are now generating with solar panels, so any clues as to the answer? And please don't say: a smart meter!
It's with npower, Lucy. But the meter concerned with that end of things is not the problem - it's the regular consumption meter that's affected.
Cheers,@lekkimac . I’ve sent you a private message to get your details so we can help you further with this. ^Lucy
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Cheers,
Userlevel 5
Hey
It sounds like your Solar Panels are causing you a bit of havoc! Who is your Feed in Tariff with?
Lucy
It's with npower, Lucy. But the meter concerned with that end of things is not the problem - it's the regular consumption meter that's affected.
Userlevel 5
Cheers,
For what it's worth, my OVO smart meter doesn't have this problem - in fact it separately meters exported electricity!
My original meter also did this and I must say that in simple terms "what goes up must come down" so in my old fashioned thinking this was the best way to charge me for just what I used! If it went backwards I was feeding the grid and if it went forwards I was using the grid and the difference would have been my bill. (all too simple obviously)
We have just switched to OVO for a new house we have built. PV solar panels have been installed and I notice the main electricity meter (not my export meter) is running backwards at times. I guess this is because we are generating more electricity than we are using. Should I be concerned?
Derek
Derek
Oops, should have said my generation meter instead of export meter (which I don't have)
Derek
Derek
Userlevel 6
We already had a topic on this, @scotrock , so I've moved your query over here.
We'll need to arrange to have the meter exchanged - however there would be a charge of £53 to do this.
To get this sorted, just give our Customer Care team a call on 0330 303 5063, they're available Monday-Friday 8am-6pm.
Eva
We'll need to arrange to have the meter exchanged - however there would be a charge of £53 to do this.
To get this sorted, just give our Customer Care team a call on 0330 303 5063, they're available Monday-Friday 8am-6pm.
Eva
We have solar panels fitted and are linked in with FIT. Our electricity readings are less and less. When does this get rectified?
Userlevel 6
Hi @saartje ,
I've moved your post over here as it seems to be a similar issue. Meters can sometimes start clocking backwards with solar panels, but we can get it replaced for you.
Give the team a call, as advised by@Eva_OVO above ☝🏼
Cheers!
I've moved your post over here as it seems to be a similar issue. Meters can sometimes start clocking backwards with solar panels, but we can get it replaced for you.
Give the team a call, as advised by
Cheers!
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