Updated on 30/09/2020:
Did you know your meters have certificates that can expire?
Meter certification may sound a bit dull, but it’s a pretty important part of making sure we’re able to measure your energy usage accurately. Here are four quick facts you need to know, especially if you’ve received a message saying your meter needs to be replaced.
1: Every meter has a certification
Your meter’s certificate is a bit like a ‘best before’ date. Most people don’t realise that their meter even has a certification, as the information isn’t always written on the meter itself.
2: Your meter’s certification can expire
Your meter’s certification can last between 10 and 40 years. As an energy supplier, we know when each meter is due to expire, so we’ll be in touch when or if yours should be replaced.
If yours does happen to be out of date, it may mean that it’s running slightly too fast or too slow and therefore might not be measuring your energy usage accurately.
3: Your replacement meter could help you use less energy and save ££
We replace expired meters with new, next-generation smart ones also known as SMETS2. The manufacturers are Aclara, Honeywell or Flonidan.
What's good about S2 meters? Taken from this guide
- This new technology is supported by all SMETS2-ready suppliers and will allow you to switch without losing any services or requiring any equipment changes.
- These new meters have highest standard of security for householder data, even better than S1 meters - (Encrypted data that can only be read by the receiving supplier developed by GCHQ). Strict new regulations and codes of practice, regulated by Ofgem, keep smart meter data private – and all your personal data is safeguarded by the Data Protection Act.
- The meter will automatically submit your meter readings to us - this means bills will be accurate, rather than estimated
- You’ll be able to see how much energy different appliances use, which could help you to cut down what you’re spending
- Efficiency is the main reason why it is a government initiative to install them - their aim is to have at least 80% of households to have Smart meters by 2020.
- Installation is free.
4: What will happen if I don’t have my meter replaced?
Your meter will remain perfectly safe, but it might provide inaccurate data - so you could end up paying the wrong amount.
5: What if I don’t want a smart meter?
When a meter certificate expires, we can’t recertify the existing meter - so we have to replace it. Traditional meters aren’t available in the UK as they are no longer being manufactured, which is why we will replace your expired meter with a smart one.
What happens next…
If you’ve received an email saying your meter needs to be replaced, it’s super easy to book an appointment for an all-up-to-date next generation smart meter installation. Just click here to book*.
*Subject to availability in your area (our engineers are a busy bunch!)