Hi all hope everyone is doing well!
My current setup is economy 7 tariff (electric storage heaters) with mains gas for the cooker / hob. With a working smart meter.
I want to remove the storage heaters and get central heating installed. I would also like to continue using a smart meter or even better HIVE / Nest installation.
Getting it installed is fine however how do I inform OVO of this and is there a set process for what needs to be done before / after central heating installation?
Best answer by Bradley_OVO
It sounds like you’ve already got smart meters installed at your property, which is super useful in a situation like this.
If you’re thinking of changing your central heating appliances, to where the Economy 7 tariff will no longer benefit you, we can remotely change your electricity smart meter to a single rate tariff (on the same plan). This is unless you will still be using the majority of your heating at night.
As you may already know, the Economy 7 rate provides a larger rate for day usage compared to the cheaper night rate, so if you stop using energy during the off-peak time, you won’t be making the best saving.
Once you’ve made the changes, you just need to reach out to the OVO team and they can make the changes for you, once you’ve agreed to the alternate single rate price. This should take no longer than 12-24 hours to process for you.
Hope this helps,